DO’s

Conduct your ATM transactionsin complete privacy, never let anyone see you entering your Personal identification Number (ATM Password).
After completion of transaction ensure that welcome screen is displayed on ATM screen.
Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions.
Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation.
Do check if the card given to you by the merchant after completion of the transaction is your card.
Look for extra devices attached to the ATMs that looks suspicious.
Inform the bank if the ATM / debit card is lost or stolen, immediately, report if any unauthorised transaction.
Check the transaction alert SMSs and bank statements regularly.
If cash is not dispensed and ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board.
Immediately check your phone for SMS for debit amount.

DON’Ts

Do not write your PIN on the card, memorise your PIN number.
Do not take help from strangers or handover your card to anyone for using it.
Do not disclose your PIN to anyone, including bank employees and family members.
Do not allow the card to go out of your sight when you are making a payment.
Avoid speaking on the mobile phone while you are transacting.
Customers to be cautious and not to ignore SMS alerts regarding balance enquiry or mini-statement when the request is not initiated by them.

DO’s & DON’T FOR ATM CUSTOMERS